Why most office cleaning contracts disappoint
Almost every business that has outsourced cleaning has the same story: it was good for the first month and then quietly slipped. The reason is nearly always the same, and it is not the cleaner. It is that nobody defined the standard in writing, nobody checks it, and the cleaner is left to decide what matters.
A janitorial contract is a staffing and supervision problem more than a cleaning one. What makes it work is a written scope covering exactly which tasks happen daily, weekly and monthly; consistent staff who learn your site rather than a different person every week; and a supervisor who actually inspects and is the person you contact when something is wrong. Get those three right and the cleaning itself is straightforward.
We provide janitorial services across Islamabad and Rawalpindi for offices, clinics, dental and diagnostic centres, salons, restaurants, showrooms, schools and retail units — from a single cleaner a few hours a day to full teams across multiple floors. Because we operate 24 hours a day, the work can happen before you open, after you close, or through the night.
What a janitorial contract includes
Every contract is built around your actual site rather than a fixed package. A typical scope covers the following.
- Written scope of work — every task listed against a frequency, so the standard is defined rather than assumed
- Assigned, consistent staff — the same people on your site, who learn your building and your requirements
- Daily tasks — floors, desks and surfaces, bins emptied, washrooms cleaned and restocked, kitchen and pantry areas, glass doors and reception
- Weekly tasks — high dusting, internal glass and partitions, skirting, vents, and detailed washroom work
- Periodic tasks — machine floor scrubbing, carpet extraction, upholstery cleaning and window cleaning, scheduled into the contract
- Supervisor visits and checks — someone inspecting the work against the scope, not just sending staff
- All equipment and consumables supplied by us, including machines, chemicals and washroom supplies if you want them included
- Cover for absence — a replacement when your regular cleaner is off, so the site is never simply skipped
- One point of contact for issues, changes and additional work
Want this done at your place? Send us the details on WhatsApp — fixed quote in minutes.
Get a free quoteWhat this service does not include
- Building maintenance, electrical, plumbing or handyman work
- Security, reception or facilities management staffing
- Pest control and fumigation, which we can arrange separately
- Clinical or biohazard waste handling and disposal
- Exterior facade and high-rise window cleaning
- Landscaping and outdoor grounds maintenance
How it works
Tell us about the site
Message us the area, floor types, washroom count and how the space is actually used — photos help — and what has gone wrong with previous contracts. For larger sites we can arrange a walk-through first if photos are not enough.
Written proposal
You get a scope of work listing every task and frequency, the staffing, the hours, and a fixed monthly price. No hourly ambiguity.
Staff assigned and inducted
The same people are assigned to your site and inducted properly — your access procedures, sensitive areas, and anything specific to your business.
Ongoing supervision and review
A supervisor inspects against the scope, you have one contact for problems, and we review the contract periodically as your needs change.
What affects the price
Total area and number of floors
The starting point for how many staff-hours the site needs.
Frequency and hours
Daily, five days a week, or a few times a week — and how many hours per visit.
Time of day
Nights, early mornings and weekends carry a premium but avoid any disruption to your operation.
Type of premises
A clinic or restaurant has hygiene requirements and washroom loads well beyond a general office of the same size.
Whether consumables are included
Soap, tissue, bin liners and washroom supplies can be included in the monthly figure or billed separately, whichever you prefer.
Frequently asked questions
What is the minimum contract you take on?
There is no fixed minimum floor area. We run contracts from a single cleaner for two hours a day in a small office up to full teams across multiple floors. What matters more than size is that the scope and schedule are clearly defined — that is what makes a small contract work as reliably as a large one.
Will it be the same cleaner every day?
Yes, that is how we set it up. Consistent staff learn your building, your priorities and your access procedures, and the standard is noticeably better for it. When your regular cleaner is on leave or off sick we send cover rather than skipping the site, and the supervisor briefs them beforehand.
Can you clean outside our working hours?
Yes, and most of our commercial clients prefer it. We operate 24 hours a day, so we can work before you open, after you close, overnight or at weekends. Clinics and restaurants in particular usually want us in when they are shut.
Do you provide the cleaning materials and equipment?
Yes — machines, chemicals, cloths and equipment all come from us as part of the contract. Washroom consumables like soap, tissue and bin liners can either be included in the monthly price or billed separately, whichever you find easier to budget.
What happens if the standard slips?
You contact the supervisor, and the scope of work is what we both measure against — that is precisely why we put it in writing rather than agreeing a vague arrangement. If something is not being done, it gets corrected. If it keeps happening, we change the staff on your site. We would rather fix it than lose the contract.
Are your staff checked?
Our cleaners work unsupervised inside your premises, often outside business hours, so we treat this seriously and are happy to talk through our vetting and induction process before you sign anything. If your building has its own security clearance requirements, tell us before the contract starts and we will work to them.
Can you also do the deep cleaning and carpets?
Yes, and it is usually cheaper to build them into the contract than to book them separately. Periodic work like machine floor scrubbing, carpet extraction, upholstery cleaning, window and glass cleaning can all be scheduled into the agreement at agreed intervals, so it happens automatically rather than only when someone notices it is overdue.
Areas we cover
We cover the whole of Islamabad and Rawalpindi. These are the areas we work in most often, but if yours is not listed it does not mean we cannot reach you — send us a message and we will tell you straight away.
- DHA Phase I & II
- Bahria Town Phase 1–8
- Bahria Enclave
- F-6
- F-7
- F-8
- F-10
- F-11
- G-9
- G-10
- G-11
- E-11
- I-8
- Blue Area
- Gulberg Greens
- Gulberg Residencia
- PWD Colony
- Media Town
- Soan Gardens
- Park Road
- Bani Gala
- Saddar
- Rawalpindi Cantt
- Chaklala Scheme III
- Bahria Town Rawalpindi
- Askari 10
- Askari 14
- Adiala Road
- Gulraiz
- Satellite Town
- Peshawar Road
- Morgah
- Westridge
Set up a janitorial contract in Islamabad or Rawalpindi
Tell us the size of your premises, the type of business, and the hours you want the cleaning done. We will come back on WhatsApp with a written scope of work and a fixed monthly price — and for larger sites we can arrange a walk-through first.
WhatsApp us any time — we reply within minutes.
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